For many UK accountants, finding resources to deliver effective and cost-efficient services can be challenging.
Clients have little interest in the detailed work needed and view the service as an administrative exercise to be completed each month. Accountants find it difficult to find resources to complete the recurring tasks involved in a bookkeeping service and pricing the service to achieve an acceptable margin can be problematic.
However, with advances in automation and cloud-accounting software, and the scope to deliver bookkeeping services offshore, many accountants are looking again at how bookkeeping fits into their service models. The introduction of Making Tax Digital for Income Tax and the need to maintain digital records is also influencing how accountants design services around the needs of individual clients.
When implemented effectively, outsourcing bookkeeping can help drive growth plans, deliver better services for clients, and improve profitability.
Managing Costs and Margins Effectively
Hiring professional bookkeepers in a hot recruitment market can be difficult, with upfront costs of over 20% of base salary where a specialist consultant is used to find suitable candidates. The ongoing costs of employment and training represent significant long-term commitments. These expenses can quickly add up, particularly for smaller Practices.
Outsourcing eliminates the costs of recruitment and employment completely. Services are paid for when they are needed. Accountants can agree a fixed price for the duration of any contract, bringing certainty to cash flow.
By nature, bookkeeping services are price-sensitive, particularly for clients who are sole traders, landlords or micro-businesses looking for affordable services delivered each month. The cost of outsourcing bookkeeping services is typically 50% less than the equivalent onshore resource. By leveraging offshore resources, accountants can implement effective pricing models, improve profitability, and reduce the risk of losing clients to competitors.
Free Up Time to Focus on Advisory Services
The role of accountants is shifting from delivering recurring, compliance-based work to a more agile approach involving higher value advisory services. Clients expect timely insights and real-time information about their business finances. By outsourcing bookkeeping tasks, accountants can focus on their long-term business strategy and building better client relationships. Outsourcing bookkeeping work can support a proactive strategy for growing revenues and supporting clients with timely advisory services.
Flexibility to Scale
Scaling a bookkeeping service takes time when delivered by full-time bookkeepers. Outsourcing means accountants can scale services without taking on the additional risk and costs of employing bookkeepers on full-time contracts. Lengthy recruitment processes and the risk of the wrong appointment are avoided. Where accountants are looking to reduce bookkeeping services because client demand has fallen, contracts with an outsourced supplier can be adjusted quickly and in a structured way, removing the need to implement redundancy processes or statutory consultation with employees.
Accountants can also choose to access offshore bookkeepers based on demand by using a pay as you go service. This maximises the flexibility to use an offshore option at peak periods, such as month or quarter-end, or where a backlog of work needs to be cleared. This flexibility enables accountants to meet any change in demand for bookkeeping services without the long-term cost and risk of extra headcount.
Expertise and Quality
Some accountants decide the best way to deliver bookkeeping services is using internal resources such as trainee accountants, on the basis bookkeeping work offers an effective introduction to accounting rules and concepts and how to use accounting software. However, using in-house staff is rarely sustainable over the longer term as the professional development needs of individuals progress quickly to more complex accounting work.
By outsourcing tasks such as monthly bookkeeping, the preparation of quarterly VAT returns and accounts preparation where bookkeeping is needed to bring records up to date, accountants create capacity to spend more time with clients, understanding their needs and adapting services accordingly. Individuals can focus on their continuing professional development and building the skills needed for the future growth of a Practice.
There are further advantages to outsourcing work including access to a wide pool of talent and experience, who can meet peaks in demand for services and clear backlogs of work quickly and efficiently. The consistency and quality of work is improved, securing the benefits of better productivity and focus on recurring tasks.
Client Service
Using directly employed professionals to complete bookkeeping work and contact clients helps embed relationships and can help clients appreciate the value bookkeeping work adds to their own business. At the same time, accountants understand client expectations are high, and rapid resolution is expected whenever a query is raised.
Using an offshore accountant means faster turnaround times, more consistency in the accuracy and quality of work, and the ability to take on more bookkeeping clients with confidence. It also enables accountants to have more meaningful, insight-driven conversations with clients, adding value to the client relationship.
Access to Technology and Software Expertise
Modern bookkeeping relies heavily on commercial cloud accounting platforms, alongside a growing ecosystem of mobile first technology for recording expenses and issuing sales invoices via application platforms (Apps).
The need to maintain digital records using commercial software is essential to deliver the government’s Making Tax Digital for Income Tax (MTD IT) requirements and means many small businesses will be using bookkeeping and accounting software and App technology for the first time.
Accountants with clients who do not maintain digital records at all will need to invest time and resources getting them up to date about their MTD IT responsibilities and will be expected to offer competitively priced bookkeeping services to support them.
Under MTD IT, accountants will find it difficult to serve clients who cannot maintain digital records or submit accurate information to HMRC online each quarter. Outsourcing can help improve MTD IT record keeping by ensuring:
- Transactions are correctly recorded on compatible, cloud-based software
- Digital records are complete, accurate and fully reconciled
- Quarterly submissions to HMRC are made on time and based on reliable data.
By 2028, any individual with self-employed or landlord income above £20,000 will need to meet MTD IT requirements. To meet the projected demand for bookkeeping services, accountants will need to:
- Scale capacity quickly as client numbers grow
- Support quarterly peaks of work
- Update processes as HMRC requirements evolve.
Outsourcing offers a scalable, flexible solution that allows accountants to quickly increase capacity without the overheads and administrative burden of appointing temporary bookkeepers. It allows accountants to deliver a more tech-enabled bookkeeping service without investing heavily in training or software.
Is Outsourcing Right for Your Practice?
By working with a specialist outsourcing partner, accountants can:
- Access resources immediately: Offshore accountants are proficient in commercial bookkeeping software and integrations and are ready to start immediately
- Avoid recruitment and ongoing employment costs: The outsource provider handles contracts, salaries, and employee benefits
- Leverage expertise: Offshore professionals are up to date on the detailed requirements of bookkeeping and accounting rules
- Scale flexibly: Add capacity as demand grows without the risk of recruitment delays. Where demand for bookkeeping falls, services can be scaled down without any exit costs.
Outsourced systems are particularly effective if your Practice:
- Supports SMEs, sole traders, or landlord clients
- Is looking to scale and expand bookkeeping services
- Wants to protect margins while remaining competitive
- Is struggling to support clients with high volumes of transactions.
Unison Globus UK: Your Offshore Accounting Partner
Outsourcing bookkeeping work to Unison Globus UK offers many benefits to UK accountants through:
- Reduced costs and overheads
- Access to talent and resources
- Increased quality and consistency of work
- Better turnaround times
- Improved client experience
- Data security assurance.
Free trial offer
If you want to learn more about how outsourcing can simplify bookkeeping and MTD IT, explore our Making Tax Digital for Income Tax hub and book a free 10-hour trial with Unison Globus UK. We promise to turn your trial work around within 72 hours. You can book a video call with one of our expert advisors using this link or send an email to [email protected].

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